Privacy Policy

Last Updated: September 14, 2026

Angel’s Cleanup Inc., also doing business as Angel’s Cleanup (“Angel’s Cleanup,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.angelscleanupinc.com (the “Site”), request an estimate, contact us, communicate with us by phone, email, or text message, or use our dumpster rental, property cleanup, hauling, yard cleanup, weed abatement, tractor, cleaning, and related services.

By using our Site or providing information to us, you acknowledge the practices described in this Privacy Policy.

If you have questions about this Privacy Policy or how we handle your information, you may contact us at:

Angel’s Cleanup Inc.
Forestville, California
Phone: 707-490-9960
Email: [email protected]

1. Information We Collect

The information we collect depends on how you interact with Angel’s Cleanup.

Information You Provide to Us

We may collect information you voluntarily provide when you:

• Request an estimate or quote
• Submit a contact form
• Schedule a service or dumpster rental
• Call, email, or text us
• Ask questions about our services
• Hire us to perform services
• Make a payment
• Provide information about a property or project
• Submit photographs or other project information
• Leave feedback or communicate with our customer service team

This information may include:

• Name
• Email address
• Telephone or mobile number
• Service address or property location
• Billing address
• Information about the property or project
• Services you are interested in
• Requested service dates
• Photos or other materials you voluntarily provide
• Communications between you and Angel’s Cleanup
• Estimate, invoice, rental, or service information
• Payment or transaction-related information
• SMS or email communication preferences
• Any other information you choose to provide

We ask that you provide accurate and current information when communicating with us.

2. Information Collected Automatically

When you visit our Site, certain technical information may be collected automatically by our website, hosting provider, analytics services, security tools, or other technologies.

This information may include:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Approximate geographic location derived from an IP address
• Date and time of visits
• Time spent on pages
• Links or features used
• Website performance and diagnostic information

This information generally does not directly identify you by name.

We use this information to operate and secure the Site, understand how visitors use it, improve website performance, and evaluate the effectiveness of our marketing.

3. Cookies and Similar Technologies

Our Site may use cookies, pixels, tags, analytics tools, and similar technologies.

Cookies are small files stored on your device that may help websites remember preferences, understand website activity, improve functionality, and measure advertising or marketing effectiveness.

We may use cookies and similar technologies for purposes such as:

• Operating and securing the Site
• Remembering website preferences
• Measuring website traffic
• Understanding how visitors interact with the Site
• Diagnosing technical problems
• Improving website content and usability
• Measuring advertising or marketing performance

Third-party services used on our Site may also place or access cookies according to their own privacy policies.

You can generally control cookies through your browser settings. Disabling cookies may affect some Site functionality.

4. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and estimate requests
• Provide quotes and estimates
• Schedule services
• Arrange dumpster delivery or pickup
• Provide property cleanup, hauling, yard cleanup, cleaning, tractor, or related services
• Communicate about an active project or service
• Process payments and maintain transaction records
• Provide customer service
• Send appointment reminders or service updates
• Respond to questions or concerns
• Maintain business and accounting records
• Improve our Site and services
• Analyze website traffic and performance
• Protect against fraud, abuse, security threats, or illegal activity
• Comply with legal or regulatory requirements
• Enforce agreements and protect our legal rights
• Send marketing communications when permitted by law and when you have provided any consent required for those communications

We may also use information for another purpose disclosed to you at the time it is collected or with your consent.

5. Text Messaging and SMS Privacy

Angel’s Cleanup may offer customers and prospective customers the option to communicate with us by SMS or MMS text message.

SMS Consent

Providing your telephone number does not, by itself, constitute consent to receive recurring promotional or marketing text messages.

Where consent to receive text messages is requested through our Site, we will provide an appropriate disclosure and a separate opportunity to opt in.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Angel’s Cleanup.

If you choose to opt in, we may use your mobile number to send messages such as:

• Responses to your inquiry
• Estimate or quote follow-up
• Appointment reminders
• Scheduling information
• Dumpster delivery or pickup information
• Service notifications
• Project updates
• Customer service communications
• Requested information
• Promotional messages or offers if you separately consent to receive them

Message Frequency and Charges

Message frequency varies based on your interactions with Angel’s Cleanup and the type of communications you have requested.

Message and data rates may apply depending on your wireless carrier and mobile plan.

Opting Out of Text Messages

You may opt out of text messages at any time by replying:

STOP

You may receive one final confirmation message acknowledging your opt-out request.

After opting out, you will no longer receive recurring text messages covered by that consent unless you later opt in again.

Getting Help

For SMS assistance, reply:

HELP

You may also contact us at:

707-490-9960

or

[email protected]

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share your mobile telephone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

This restriction includes your mobile number, SMS consent status, and records showing that you opted in to receive text messages.

We may use service providers that help us deliver text messages, maintain customer records, operate our communications systems, or provide related technology. Those providers may process information on our behalf only as reasonably necessary to provide those services.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, safety, property, customers, or others.

Wireless carriers are not liable for delayed or undelivered messages.

6. Email Communications

If you provide your email address, we may use it to:

• Respond to inquiries
• Send estimates or service information
• Confirm appointments
• Provide project or scheduling updates
• Send invoices or transaction information
• Provide customer support
• Send occasional marketing communications when permitted by law

You may unsubscribe from promotional emails by using the unsubscribe link included in the email, when applicable, or by contacting us.

Opting out of marketing emails does not prevent us from sending communications relating to an active estimate, transaction, service, or customer support request.

7. How We Share Information

We do not sell your personal information.

We may disclose personal information to third parties in limited circumstances necessary to operate our business or provide requested services.

These may include:

Service Providers

We may use companies that help us operate our business, such as providers of:

• Website hosting
• Website forms
• Customer relationship management software
• Email services
• Text messaging services
• Scheduling systems
• Payment processing
• Accounting or bookkeeping
• Analytics
• Website security
• Data storage
• Advertising or marketing technology

These providers may access information only as reasonably necessary to perform services for us and subject to their applicable contractual and legal obligations.

Disposal Facilities and Service Partners

Where reasonably necessary to perform a service you request, information may be shared with disposal facilities, subcontractors, equipment providers, or other parties involved in completing the requested work.

We limit such sharing to information reasonably necessary for the service.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to a subpoena, court order, warrant, or government request
• Protect our legal rights
• Investigate suspected fraud or illegal activity
• Protect the safety or property of Angel’s Cleanup, our customers, or others

Business Transfers

If Angel’s Cleanup is involved in a merger, acquisition, financing, reorganization, sale of assets, or other transfer of all or part of the business, personal information may be transferred as part of that transaction where permitted by law.

With Your Direction or Consent

We may disclose information to another party when you direct us to do so or provide consent.

8. We Do Not Sell Personal Information

Angel’s Cleanup does not sell personal information for monetary compensation.

We also do not sell or rent mobile numbers or SMS consent information.

If our practices change in a manner that creates additional rights under applicable privacy laws, we will update this Privacy Policy and provide any notices or choices required by law.

9. Payment Information

If you make a payment electronically, payment information may be processed by a third-party payment processor.

Depending on the payment method used, Angel’s Cleanup may not directly receive or store your complete payment card information.

Third-party payment processors handle payment information according to their own privacy and security practices.

We may retain transaction records such as payment status, amount, invoice number, date, and other information necessary for accounting, tax, customer service, or legal purposes.

10. Photographs and Project Information

You may choose to provide photographs or videos of a property, items to be removed, yard conditions, dumpsters, debris, or other project-related information.

We may use these materials to:

• Prepare estimates
• Evaluate the scope of work
• Plan equipment or staffing needs
• Document services
• Resolve questions or disputes
• Maintain business records

We will not intentionally publish personally identifying customer information or private project photographs for advertising or promotional purposes where separate authorization is legally required.

11. Third-Party Websites and Services

Our Site may contain links to third-party websites or services, such as:

• Google
• Online maps
• Social media platforms
• Review platforms
• Payment providers
• Scheduling tools
• Other external websites

Angel’s Cleanup does not control the privacy practices of these third parties.

If you follow a link to another website or use a third-party service, the information you provide may be governed by that third party’s privacy policy.

We encourage you to review the privacy practices of websites and services you use.

12. Analytics and Advertising

We may use analytics services to understand how visitors use our Site.

These services may collect information such as:

• IP address
• Device information
• Browser information
• Pages visited
• Approximate location
• Interactions with the Site
• Referring website or advertising source

We may also use advertising or measurement technologies that help us determine whether advertising campaigns result in website visits, calls, contact requests, or other actions.

These third-party providers may process information according to their own privacy policies.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide services
• Maintain customer and project records
• Respond to inquiries
• Maintain financial and accounting records
• Satisfy tax requirements
• Resolve disputes
• Enforce agreements
• Comply with legal obligations
• Protect our business and customers

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

When information is no longer reasonably needed, we may delete, anonymize, or securely retain it in backup systems until deletion is practical.

14. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information under our control.

However, no website, electronic communication, wireless network, database, or information storage system can be guaranteed to be completely secure.

We therefore cannot guarantee that unauthorized third parties will never be able to defeat our security measures or access information improperly.

You should use reasonable caution when transmitting information over the Internet.

15. Children’s Privacy

Our Site and services are intended for adults.

We do not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, contact us at [email protected].

16. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the ability to request that we:

• Confirm whether we maintain personal information about you
• Provide access to certain personal information
• Correct inaccurate information
• Delete certain personal information
• Explain how certain information is used or disclosed

Some requests may be subject to exceptions under applicable law.

To make a privacy request, contact:

[email protected]

or

707-490-9960

We may need to verify your identity before fulfilling certain requests.

We will use information provided for verification only as reasonably necessary to verify and process the request.

17. California Privacy Rights

California residents may have certain rights regarding personal information under California privacy laws.

The specific rights available to you depend on the law that applies to Angel’s Cleanup and the circumstances of the request.

Where applicable, California residents may have rights including the right to:

• Know what categories of personal information we collect
• Know the purposes for which information is used
• Request access to certain personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Know the categories of third parties to which information has been disclosed
• Opt out of certain uses or disclosures where applicable
• Exercise privacy rights without unlawful discrimination

We do not sell personal information for monetary compensation.

We do not sell or share SMS opt-in data, mobile telephone numbers, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

California Shine the Light Law

California Civil Code Section 1798.83 may permit California residents to request information concerning certain disclosures of personal information to third parties for their own direct marketing purposes.

Angel’s Cleanup does not disclose mobile opt-in information to third parties for their own direct marketing purposes.

Questions or requests regarding California privacy rights may be directed to:

[email protected]

or

707-490-9960

18. Do Not Track and Browser Privacy Signals

Some browsers offer “Do Not Track” settings or other privacy signals.

There is not currently one universally accepted standard governing how every website must respond to traditional Do Not Track signals.

We will comply with browser-based privacy signals when required by applicable law.

You may also control certain cookies and tracking technologies through browser settings or any privacy controls made available on our Site.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our business practices
• Our Site
• The services we provide
• Technology we use
• Legal or regulatory requirements

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact:

Angel’s Cleanup Inc.
Forestville, California
Serving Sonoma County and surrounding areas

Phone: 707-490-9960
Email: [email protected]
Website: www.angelscleanupinc.com